Can you price match an item to a competitor?

Please see our Price Protection Policy for up-to-date terms.

If you find an item advertised at a lower but full price on another online retailer, we will price match your purchase.

Conditions

1. The online retailer must be an authorized retailer.
2. The same style, size, colour, material, and season must be in stock at the time of your request.
3. The lower price must not be due to a temporary sale, coupon, or promotion.
4. The final checkout price, including shipping fees, taxes, and potential duty fees, must be lower than our final checkout price.
5. The lower price must be advertised in the same currency as the price on our website.

If these conditions are met, your request is eligible for a price match.

Next Steps

To ensure your request is treated efficiently, please reply to the service ticket submitted, and provide us with the following:

1.  A link to the product on our competitor's website;
2. The size you need;
3. Your shipping address;
4. Your order number (if you placed one for this product).

If this article fully solved your request, click on ‘Solved’ in the e-mail you received. Otherwise, a customer care agent will reply shortly.