United States and International
SSENSE uses the best option available based on your location and order total. For that reason, we cannot change the shipping method or courier. We are partnered with DHL, FedEx, UPS, and USPS for shipments to the United States, and provide tracking information for all orders.
Canada
Please note, your order must have been placed using a credit card if you wish to change the shipping method.
Please follow these steps to change your shipping method:
- Login to your account and select 'Order History'.
- Find the corresponding order and click 'Modify Order'.
- Detail your request in the comments section.
Your order will be placed on hold until your request is reviewed and confirmed by our customer care team.
If this article fully solved your request, click on ‘Solved’ in the e-mail you received. Otherwise, a customer care agent will reply shortly.