You will receive a refund confirmation by email within 5 business days of receiving your package at our warehouse.
Please note that your package may take up to two weeks to reach our warehouse in Montreal, Canada depending on your location. We encourage you to track the package using tracking information provided by either SSENSE or the local courier you shipped with.
If you received the refund confirmation email but have not yet received your refund, kindly note that your bank may require additional time to process the funds back into your account.