United States:
Some orders above 800$ are subject to import fees by US Customs and Border Protection. For more information on your responsibilities in the import process, see the US Customs and Border Protection website.
Contact us with the proof of payment of these fees, and we may provide you with a courtesy offer as a resolution.
International Orders
If it was stated that taxes and duties are included in the order, the courier should never ask you to pay extra taxes, duties, or fees. Please do not pay the fees and wait for a reply from our customer care team.
SSENSE ships to over 40 countries with duties and taxes included in the checkout price. Please be sure to select your country at the bottom of the item's product page to view the appropriate regional currency.
If duties and taxes are included in the price, you will see the text "Taxes and duties included" on the product page and checkout page. If this mention is not written, you are responsible for the import fees.
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