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Terms & Conditions

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  • SSENSE General Terms and Conditions

 

Last updated: September 25, 2023

 

Who we are 

This SSENSE website (hereinafter the "Site") is published and operated by Atallah Group Limited doing business as SSENSE ("SSENSE", "we", "us", "our"), with registered office at 6th floor, 100 Liverpool Street, London, England, United Kingdom and with mailing address at 15th floor, 125 Old Broad Street, London, England, EC2N 1AR.

How to contact us

You may find everything you need to know about us and our products on our website before you order. For any request concerning a product or service, for any suggestions, information, reactions concerning this site, or complaints, please contact customercare@ssense.com. 

You can also contact us via the following phone numbers: 

- +44 808 168 1085 (United Kingdom)

Site hosting is provided by Amazon Web Services.

The editorial director of the Site can be reached at editorial@ssense.com

 

Our Customer Care team will do their best to resolve any problems or complaints you have with us or our products promptly.

 

  • Terms and Conditions Applicable to Our Services

 

1. Acceptance of Terms.

1.1 Overview. The following terms and conditions (these “Terms”) govern all use by users or visitors of: (i) the SSENSE websites with the exception of [https:/www.ssense.com/en-us and https://www.ssense.com/en-ca] (the “Website”) or mobile application (the “App”); (ii) any and all services or communications available on or through the Website, App, or otherwise provided by SSENSE, including in connection with: (a) e-commerce; and (b) accessing or viewing materials online, for example, editorial articles and newsletters; and (iii) any other engagement with SSENSE online and offline, such as when you call Customer Care team (collectively, the “Services”), where permitted by law.  The Services are owned and operated by SSENSE and any reference to the “Services” herein includes a reference to any part or component of the Services.  Where permitted by law, please note that the Return Policy, Payment Information Policy, Price Protection Policy & Promotions, Product Information Policy, and FAQs, as amended from time to time, provide additional terms governing the purchase of products through the Services, and are incorporated in these Terms by reference. Where permitted by law, the Purchase Conditions set out in Sections 16 to 26 take precedence over the Service Conditions provisions in Section 4 to 15 of these Terms. SSENSE provides the Services for your personal use.  By using the Services, you agree to these Terms applicable between you and SSENSE and you should print and keep a copy of these terms and conditions for your records.  IF YOU DO NOT WISH TO BE BOUND BY THESE TERMS (INCLUDING ALL ADDITIONAL TERMS), THEN DO NOT USE THE SERVICES. 

 

1.2 Modification. Where permitted by law, SSENSE reserves the right to modify or change any of these Terms at any time (including the terms of any additional site policies, guidelines, rules, or legal terms posted on this Site).  Where required by law we will inform you of any changes to these Terms and Conditions of Use prior to their entry into force. You can determine when the Terms were last updated by checking the “last updated” date displayed at the top of these Terms. Information on the amendment of these Terms will be made available to you no later than 14 days before the introduction of the amended Terms. In the event that you do not accept the new Terms, you must notify SSENSE about this fact within 14 days from the date of notification of the change in the Terms.  Where permitted by law, your continued use of the Services following the posting of any changes to the Terms constitutes acceptance of those changes.  If any change to the Terms is not acceptable to you, your sole remedy is to cease accessing, browsing, and otherwise using the Services.

 

2. Minors. 

2.1 Permission. You confirm that you are using your own identity at all times when using the Services and ensure that all information you provide is accurate and up to date to the best of your knowledge. If you are under the age of 18 at the date of using the Services, you should not use our Services, register on this Website, or otherwise provide any data without the permission of your parent or guardian. 

 

2.2 Supervision. To the extent permitted by law, if you are the parent or guardian of a child under the age of 18, you should carefully supervise your child’s use of the Services on our Website. It is the responsibility of parents or guardians, and not SSENSE, to determine whether any part of this Site or any site linked to from this Website is appropriate for their children.

 

2.3 Right to cancel.  If you are under the age of 18 at the date of using the Services and you have entered into these Terms without the permission of your parent or legal guardian, then you or your parent or legal guardian may cancel your agreement to these Terms. 

 

3. Applicable Law and Jurisdiction.

3.1 To the extent permitted by law, these Terms shall be governed by English law and either party may bring legal proceedings in respect of the products in the UK courts.

 

3.2 Severability. If a court finds part of this contract unlawful, the rest of it will still apply. Each of the paragraphs of these terms operates separately. If any court or relevant authority decides that any of them are unlawful, the remaining paragraphs will remain in full force and effect. 

 

4. Your Use of the Services.

4.1 The Services.  You are required to use the Services, including all features associated therewith, in accordance with (i) these Terms; and (ii) all applicable laws, rules, and regulations, or other restrictions on the use of the Services or content therein. You are solely responsible for your interaction with other users of the Services, where permitted by law. 

 

4.2 Modifications / Suspension of Services.  To the extent permitted by law, SSENSE reserves the right at any time to, and from time to time may, modify, suspend, or discontinue, temporarily or permanently, the Services (or any part thereof) or your access to the Services for any reason or no reason with or without notice. To the extent permitted by law, you agree that SSENSE shall not be liable to you or to any third party for any modification, suspension or discontinuance of the Services.

 

5. Registered Users.

5.1 You are not obligated to register with us in order to access the Services.  However, certain sections and features of the Services are available only to visitors of the Services who have registered with a username and password (“Registered Users”). However, purchases may be made by non-Registered Users.  You are not allowed to sell, transfer, license, or assign your account, credentials, or any account rights.  You may only have one active Registered User account on the Services and only you may use your credentials to access the Services. To the extent permitted by law, you agree that you are responsible for all activities that occur under your Registered User account. 

 

5.2 As a Registered User, you are required to keep your password secret and secure.  SSENSE may suspend or terminate your access to your account if SSENSE has reasonable grounds to believe that unauthorised third parties have access to your password or otherwise have access to your account.  You are also required to promptly notify us if you become aware of any unauthorised use of your credentials, or any other breach of security involving or relating to the Services by emailing us at customercare@ssense.com. Without prejudice to our rights, we may suspend or terminate your access to the Services if you fail to comply with this section. TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE EXPLICITLY DISCLAIM LIABILITY FOR ANY AND ALL LOSSES AND DAMAGES ARISING FROM YOUR FAILURE TO COMPLY WITH THIS SECTION.

 

6. Trademark Information.

The copyright and other ownership rights in the Services including, but not limited to, all names, graphics, designs, page headers, button icons, scripts, commercial markings, trade dress, service names, service marks, and logos used and displayed in connection with the Services are owned by SSENSE or its licensors or suppliers (collectively, the “Trademarks”).  The Trademarks may not be used to disparage or discredit SSENSE, any third party of SSENSE’s or any third party products or services, or in any manner (in SSENSE’s sole judgment, where permitted by law) that may damage any goodwill in the Trademarks or may cause confusion. You must not in any way copy, reproduce, or use any Trademarks in relation to the Services.

 

7. Site Content. 

7.1 Ownership of Site Content.  All material, including without limitation information, data, software, text (including text found in descriptions and articles), design elements, graphics, images, photographs, videos, clips, logos, icons, Trademarks, and other content (collectively, “Content”), contained in or delivered via the Services or otherwise made available by SSENSE in connection with the Services (collectively, “Site Content”) is protected by copyrights, trademarks, service marks, trade secrets, or other intellectual property and other proprietary rights and laws.  SSENSE owns the Site Content or portions of the Site Content may be made available to SSENSE through arrangements with third parties. At no time shall any rights, title, or interest in the intellectual property rights pass to you. 

 

7.2 Your Use of Site Content.  SSENSE grants you a personal, non-exclusive, non-transferable, revocable, limited license, strictly to do the following: to view; reproduce; print; cache; store; and distribute Site Content via a generally available consumer web browser.  The foregoing license is granted on the condition that you comply with these Terms and that you do not (and do not permit any third party to) remove or obscure the copyright notice or other notices displayed on Site Content.  You may not reproduce, license, rent, modify, copy, transmit, publicly display, print, cache, store, link to, frame, or distribute content retrieved from these Services for any purpose prohibited by these Terms, or for any commercial purpose whatsoever, without the prior written permission of SSENSE or the copyright holder identified in the relevant copyright notice. Any rights not expressly granted herein are reserved.

 

8. User Content.

8.1 In using the Services, you may provide and/or post content, including product reviews, comments or suggestions, photographs, videos, communications and/or other materials (“User Content”) and/or share it with other users.  Subject to any licenses and rights expressly granted herein, you are required to ensure that any User Content posted by you, is owned by you, and that you have all necessary rights to post such User Content via our Services. You are required to ensure that any User Content you post, publish, display, or transmit to others via our Services complies with applicable law. We may, but are not obligated to, monitor or review any User Content (unless required by law). We retain the right to remove any or all User Content for any or for no reason, including User Content that, in our sole discretion, breaches these Terms. 

 

8.2 By uploading User Content, you grant to SSENSE and our service providers, and represent and warrant, where permitted by law, that you have all rights and authority necessary to grant, a royalty-free, irrevocable, and unrestricted right and worldwide license for the maximum possible duration under applicable copyright law (i) to use, reproduce, display, modify, adapt, publish, translate, transmit, and distribute, or otherwise make available to others such User Content, and / or to incorporate it in other works in any form, media, or technology. You also hereby grant each user of the Services a non-exclusive, royalty-free license to use such User Content as permitted through the functionality of the Services and under these Terms.  You also agree that SSENSE is free to use any ideas, concepts, know-how or techniques that you send to us for any purpose, where permitted by law.  PLEASE DO NOT SEND US ANY IDEAS, SUGGESTIONS, OR OTHER CONTENT THAT YOU WISH US TO KEEP CONFIDENTIAL OR FOR WHICH YOU EXPECT TO RECEIVE COMPENSATION. 

 

10. Third Party Links.

The Services may contain hyperlinks to sites, services, or platforms owned or operated by third parties. These links are provided for your convenience only. Your use of third party links is subject to the terms of use and privacy policies applicable to those sites, services, or platforms.

 

11. Restricted Conduct.

Except as otherwise expressly authorised in these Terms, you agree not to do any of the following:

  • Use the Services to Post, upload, share, transmit, distribute, facilitate distribution, or otherwise make available any unlawful, infringing, harmful, harassing, defamatory, derogatory, threatening, intimidating, fraudulent, tortious, vulgar, or otherwise objectionable material of any kind, including unauthorised or unsolicited advertising, or collecting personal information from other users of the Services;
  • Impersonate any person or entity, including without limitation any representative of SSENSE; falsely state or otherwise misrepresent your affiliation with any person or entity, or express or imply that SSENSE endorses any statement you make;
  • Disseminate any viruses, worms, spyware, adware, or other malicious computer code, file or program that is harmful or invasive or may or is intended to damage or hijack the operation of, or monitor the use of, any hardware, software, or equipment via or using the Services;
  • Engage in or use any data mining, robots, scraping, or similar data gathering or extraction methods on or via the Services;
  • Interfere with or disrupt the operation of the Services or others’ use of the Services in any way (including without limitation by hacking or defacing any portion of the Services);
  • Modify, adapt, translate, reverse engineer, decompile, or disassemble any portion of the Services, or reproduce, duplicate, sublicense, copy, sell, resell, distribute, assign, or otherwise exploit for any commercial purposes, any portion of, use of, or access to the Services;
  • Merge the Services or Site Content with another program or create derivative works based on the Services or Site Content;
  • Remove any copyright, trademark, or other proprietary rights notice from the Services or Site Content originating from the Services;
  • Breach any applicable laws or regulations;
  • Engage in any activity that could interfere with, disrupt, negatively affect, or inhibit other users from fully using the Services, or that could damage, disable, overburden, impair, or otherwise negatively affect the functionality of the Services or SSENSE’s network or computer systems; or
  • Assist, permit, or encourage any persons in engaging or to engage in any of the activities described above.

 

12. Indemnity.

To the extent permitted by law, you agree to defend, indemnify, and hold SSENSE and its respective affiliates, licensors, officers, directors, employees, agents, and representatives, harmless from any and all losses, costs, expenses, or damage of any nature whatsoever, including, without limitation reasonable legal fees and court costs, arising from any claim, cause of action, demand, or claim by any third party, related to or arising out of a breach of these Terms.  SSENSE reserves the right to assume the exclusive defence and control of any matter which is subject to indemnification under this Section, and in such case, you agree to cooperate with all reasonable requests in assisting SSENSE’s defence of such matter.

 

13. Termination. 

 

13.1 Termination of Your Use of the Services.  SSENSE may terminate or block your use of our Services if you breach these Terms or are engaged in illegal or fraudulent use of the Services.  Where permitted by law, you agree that any termination of your use of the Services may be effected without prior notice.  Further, you agree that, to the maximum extent permitted by law, SSENSE shall not be liable to you or any third party for any termination of your use or otherwise access to the Services under this Section. 

 

13.2 Survival After Termination.  The following provisions of these Terms shall survive termination of your right to use the Services: Section 3 (Applicable Law and Competent Jurisdiction), Section 6 (Trademark Information); Section 7 (Site Content); Section 8 (User Content); Section 12 (Indemnity); Section 14 (Disclaimers);  Section 15 (Limitation of Liability regarding Service);  and Section 16 (Release).  Additionally, any other provisions (or part of a provision) of these Terms that by their nature should survive termination of your right to use the Services shall also survive.

 

14. Disclaimers.

14.1 Services Warranties. THE SERVICES AND ALL SITE CONTENT, OR ANY OTHER FEATURE, CONTENT OR FUNCTIONALITIES ASSOCIATED WITH THE SERVICES, ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS WITHOUT WARRANTY OF ANY KIND.  SSENSE DOES NOT GUARANTEE, REPRESENT, OR WARRANT THAT YOUR USE OF THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR FREE. SSENSE HEREBY EXPRESSLY DISCLAIMS ALL WARRANTIES, CONDITIONS, OR REPRESENTATIONS OF ANY KIND, EXPRESS OR IMPLIED, WITH RESPECT TO OUR WEBSITE AND ITS CONTENTS. SSENSE MAKES NO WARRANTY THAT: (I) THE SERVICES WILL MEET YOUR REQUIREMENTS, (II) THE QUALITY, SAFETY OR LEGALITY OF ANY CONTENT, PRODUCTS, SERVICES, INFORMATION, OR OTHER MATERIAL ACCESSED BY YOU THROUGH THE SERVICES, OR THE SERVICES THEMSELVES (OR ANY PART THEREOF), WILL MEET YOUR EXPECTATIONS, OR (III) ANY ERRORS IN THE SERVICES WILL BE CORRECTED.  TO THE EXTENT PERMITTED BY LAW, SSENSE IS NOT RESPONSIBLE AND SHALL HAVE NO LIABILITY FOR THE SITE CONTENT, SERVICES, ACTIONS, OR INACTIONS OF ANY USER, ARTICLE, BLOG POST, NEWSLETTER, OR THE LIKE. YOU ACKNOWLEDGE THAT SSENSE HAS NO CONTROL OVER AND DOES NOT GUARANTEE THE QUALITY, SAFETY, OR LEGALITY OF THE TRUTH OR ACCURACY OF ANY USER CONTENT, OR THE ABILITY OF ANY USER TO PERFORM OR ACTUALLY COMPLETE A TRANSACTION.  THE FOREGOING DISCLAIMERS SHALL NOT APPLY TO THE EXTENT PROHIBITED BY APPLICABLE LAW.

 

14.2 Publications: The opinions expressed in our published works are those of the author(s) and do not reflect the opinions of Atallah Group Limited (referred to as SSENSE) and any of its affiliates. They are neither a legal interpretation nor a statement of any SSENSE policy as the case may be. To the maximum extent permitted by law, neither SSENSE nor the authors guarantee the accuracy or completeness of any information contained in any publication and neither SSENSE nor its authors shall be responsible for any errors, omissions, or claims for damages, including exemplary damages, with regard to the content, accuracy, or sufficiency of the information contained in any publications. No part of any published work may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the written permission of SSENSE and/or the publisher. All rights reserved.  

 

15. Limitation of Liability regarding SERVICES.

TO THE EXTENT PERMITTED BY LAW, SSENSE SHALL NOT BE LIABLE UNDER ANY CIRCUMSTANCES OR UNDER ANY LEGAL THEORY, WHETHER IN TORT, CONTRACT, OR OTHERWISE, WITH RESPECT TO THE SERVICES, OR ANY OTHER SUBJECT MATTER OF THESE TERMS, FOR: (I) ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING, BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA OR OTHER INTANGIBLE LOSSES (EVEN IF SSENSE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES) OR (II) ANY MATTERS BEYOND SSENSE’S REASONABLE CONTROL.  WITH RESPECT TO USER CONTENT OR STATEMENTS, SSENSE SHALL HAVE NO LIABILITY WITH RESPECT TO ANY CONTENT OF ANY OTHER USER OF THE SERVICES.  IN ADDITION, AND TO THE EXTENT PERMITTED BY LAW, SSENSE IS NOT AFFILIATED WITH, AND HAS NO AGENCY OR EMPLOYMENT RELATIONSHIP WITH, ANY THIRD-PARTY SERVICE PROVIDER USED IN CONJUNCTION WITH THE SERVICES. THE FOREGOING LIMITATIONS SHALL NOT APPLY TO THE EXTENT PROHIBITED BY APPLICABLE LAW. NOTHING IN THESE CONDITIONS, HOWEVER, SHALL LIMIT OR EXCLUDE SSENSE'S RESPONSIBILITY FOR FRAUDULENT REPRESENTATIONS MADE BY US OR FOR DEATH OR PERSONAL INJURY CAUSED BY OUR NEGLIGENCE OR WILLFUL MISCONDUCT. These Terms do not affect the Consumer’s legal right to have goods sent or Services provided within a reasonable time or to receive a refund if ordered goods or services cannot be delivered within a reasonable time owing to a cause beyond our reasonable control.

16. Release.

SSENSE does not guarantee that the Services will always be available or be free from error, virus, or similar. Nevertheless, this cannot be always guaranteed by the nature of the internet system, because of technical suspensions or restrictions that may take place, related or not to repairs, maintenance, or new services being carried out. TO THE MAXIMUM EXTENT PERMITTED BY LAW, SSENSE AND EACH OF ITS AFFILIATES, SUBSIDIARIES, DIVISIONS, PARENT AND RELATED COMPANIES (COLLECTIVELY, THE “RELEASEES”) WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING OUT OF OR RELATING TO THE USE OR THE INABILITY TO USE THE SERVICES, ITS CONTENT OR LINKS, INCLUDING BUT NOT LIMITED TO DAMAGES CAUSED BY OR RELATED TO ERRORS, OMISSIONS, INTERRUPTIONS, DEFECTS, DELAY IN OPERATION OR TRANSMISSION, OR ANY COMPUTER VIRUS OR LINE FAILURE.  TO THE EXTENT PERMITTED BY LAW, RELEASEES WILL ALSO NOT BE LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL, EXEMPLARY OR CONSEQUENTIAL DAMAGES, EVEN IF WE OR THEY HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.  SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU. RELEASEES SHALL NOT HAVE ANY LIABILITY OR RESPONSIBILITY FOR ANY ACTS, OMISSIONS OR CONDUCT OF ANY USER OR OTHER THIRD PARTY.

  • Terms and Conditions Applicable to your Purchases

 

Please download the Purchase Conditions by clicking [here]. 

 

1. Scope

Atallah Group Limited doing business as SSENSE ("SSENSE", "we", "us", "our"), with registered office at 6th floor, 100 Liverpool Street, London, England, United Kingdom and with mailing address at 15th floor, 125 Old Broad Street, London, England, EC2N 1AR sells and distributes the products offered in its online shop at www.SSENSE.com (“Online Shop”) according to the following purchase conditions for customers located in the European Union ("Purchase Conditions"). If you complete an order in the Online Shop, you will be asked to agree to these Purchase Conditions. In case of conflict between the Services Conditions and the Purchase Conditions, the Purchase Conditions shall take precedence. 

For online orders made on www.ssense.com, contracts are concluded in English.

 

2. User Account

In the course of your first order in the Online Shop you will be able to purchase products as a guest user or by creating an SSENSE user account (see Section 5 above). Such user account can store your order data (such as invoicing and shipping address as well payment methods). In case you log-in with your user credentials you do not have to re-enter your invoicing and shipping information as well as certain payment information for future orders.

 

3. Conclusion of Contract and Information on the Ordering Process

3.1 SSENSE’s product offers in the Online Shop are non-binding and merely provide an opportunity to you to place an order for such products.

 

3.2 After having selected one or more products in the Online Shop by placing the product(s) into your shopping cart, you will be asked to provide certain information, such as your invoicing and shipping information, preferred shipping method and payment information. Before completing your order, all products selected, the total price (inclusive of taxes, as well as, where applicable, all delivery or postal charges and any other costs) and all information provided by you will be displayed in an order summary for your review and confirmation. If needed, you can review the details of your order and, if necessary, correct any input errors before placing the order.

 

3.3. By clicking on "Complete Purchase" below the order summary, you submit your order and, thus, a legally binding offer to SSENSE for the purchase of the selected product(s) and agree to be bound by these Terms. SSENSE reserves the right to accept or deny your offer for this purchase.

 

3.4 Immediately after submitting the order, you will receive an order confirmation via email from us. This order confirmation email solely confirms receipt of your order and it does not confirm our acceptance of your order and thereby a conclusion of a purchase contract for the ordered product(s). 

 

3.5 After receipt of your order, we will re-confirm that the selected products are available and can be sold and delivered to you. Once this process has been completed, we will confirm via email whether the products will be shipped to you. Such a shipping confirmation email results in the acceptance of your order and in the conclusion of a purchase contract between you and SSENSE based on these Purchase Conditions and the order you submitted.  

 

3.6 If SSENSE cannot accept your order, we will inform you accordingly. In this case, a purchase contract will not be concluded between you and SSENSE. 

 

3.7 The contract terms will be stored by SSENSE after conclusion of the contract and may no longer be accessible to you via the Online Shop. Please retain the emails provided by SSENSE relating to your order as they contain the relevant contract terms.  

 

4. Delivery

4.1 Delivery periods and the time for delivery are provided in our Shipping and Handling Policy [ADD HYPERLINK]. 

 

4.2 The products will only be shipped to addresses in the UK pursuant to our Shipping and Handling Policy. 

 

4.3 The delivery address stated by you and confirmed by SSENSE via e-mail shall be considered the correct address for the delivery of the products.

 

4.4 If you wish to order products to be delivered to various addresses, you will need to submit a separate order for each product and corresponding delivery address. SSENSE cannot deliver an order to multiple delivery addresses.  Any order containing multiple products will be delivered in full to the delivery address provided by you as detailed above.

 

4.5 The type of delivery, average delivery time, and relevant prices offered by SSENSE are given in our Shipping and Handling Policy. Time of delivery is indicative, and any delivery or dispatch dates provided shall be executed in accordance with English law. Please note that time is not of the essence for delivery or performance and all delivery dates provided via the website and in any correspondence are estimates only. SSENSE reserves the right to extend times for deliveries by periods necessary for the correct delivery of the ordered product, however if the delay is due to an event beyond our reasonable control please refer to Section 4.8.

 

4.6 SSENSE explicitly disclaims the purchasing risk in relation to the ordered articles. 

 

4.7 If the ordered product is no longer available in the warehouse at the time of ordering and is incorrectly indicated as available on the website, it may result in some delay in the execution of the order or its cancellation, of which you will be immediately informed. If items are exhausted in our stock, we will promptly refund any payment you have made. We cannot be forced to purchase the ordered items elsewhere, as we do not accept the purchasing risk.

 

4.8 If our supply of your product is delayed by an event outside of our reasonable control, including but not limited to any act of God, flood, fire, trade dispute, lack of third party materials and services, or terrorist acts, we will contact you as soon as possible to let you know and outline what we will do to reduce the delay. Provided that we complete this step, SSENSE will not compensate you for the delay. However, you may contact SSENSE via our Customer Care to end the contract and receive a refund for any products that you have paid for in advance and not received.   

 

4.9. If for any reason you do not accept delivery of your order at the delivery address provided by you at the time of ordering, the order will be returned to SSENSE via the same delivery carrier method. Once SSENSE receives the returned order, SSENSE will refund the purchase price of your products within 14 days of receiving the returned order. 

 

5. Prices, Payment Terms

5.1 The purchase prices of the products are identified in the Online Shop at the time of the submission of the order. All prices are provided in GBP and include the applicable VAT. The shipping costs and/or packaging costs (if applicable) will be separately displayed. Please consult the Shipping and Handling Policy for an overview of the shipping costs per country.

 

5.2 The purchase price shall be due immediately upon completion of the purchase contract (see Section 3.5). 

 

5.3 In general, SSENSE accepts the following payment methods: MasterCard, PayPal, Visa, and Alipay. Apple Pay is available for any payment made via SSENSE mobile app, subject to Apple’s geographic restrictions. Please consult the Payment Information policy for more information.

 

5.4 Only one method of payment will be accepted per transaction.

 

5.5 You must comply with the ‎terms of all agreements between you and any third-party payment ‎processors, and if you have any ‎disputes regarding the processing of your payment you must deal ‎directly with those third parties to ‎resolve the disputes. You authorise ‎to charge all amounts to the ‎payment method details you provide to us. By placing an order, you confirm that you are the authorised cardholder, and you have the right to charge all ‎such ‎payments on the credit card or other payment method.

 

‎5.6 The shipment of the products shall be made after receipt of the payment. In case of payment by credit card, your credit card will be charged at the time your order is accepted by SSENSE.

 

5.7 All payment methods accepted are subject to validation and security checks, as well as authorisation by the card issuer and any additional terms imposed by the issuer. If the issuer does not authorise payment for any reason, SSENSE will not accept the order and SSENSE will not be liable for any delay or non-delivery of your order. 

 

5.8 SSENSE shall be entitled to charge interest pursuant to statutory law in case of late payment at 4% a year above the Bank of England base rate from time to time. This interest accrues on a daily basis from the due date until the date of actual payment of the overdue amount, whether before or after judgment. Any claims for further damages relating to the default shall remain unaffected. You shall be entitled to the same default interest pursuant to statutory law in case of late payment by SSENSE.

 

6. When you own the goods 

6.1. You will own the goods purchased, once we deliver them to you, at which point responsibility for your goods passes to you. 

 

6.2 However, the risk shall pass to you upon delivery to the carrier, if the carrier has been instructed by you to transport the products and such choice had not been offered by SSENSE, without prejudice to your rights against the carrier.

 

7. If something is wrong with your product

7.1 When the products are delivered by courier, you should check whether the number of packages received corresponds to the number indicated on the transport document and whether the packaging is damaged or not as expected. You should report any damage to the packaging or products to the courier and immediately inform SSENSE using the contact details as set out below. You must check the products delivered immediately upon receipt for visible defects and non-compliance with the contract, and in such a situation you should immediately notify SSENSE. You can notify SSENSE of any defects, damages, or non-compliance with the contract via email to the following e-mail address: customercare@ssense.com.

 

7.2 If the purchased product is not as described, fit for purpose or not of satisfactory quality during the expected lifespan of your product your legal rights entitle to you to the following: 

(i) up to 30 days: if your products are faulty, then you can get an immediate refund.

(ii) up to six months: if your products cannot be repaired or replaced, then you are entitled to a full refund, in most cases.

(iii) up to six years: if your goods do not last a reasonable length of time you may be entitled to some money back.

 

8. SSENSE responsibility for loss or damage suffered by you

8.1 We are responsible for losses you suffer caused by us breaking these Terms unless the loss is unexpected.  We are not responsible for any loss or damage that is not foreseeable. Loss or damage is foreseeable if either it is obvious that it will happen or if, at the time the contract was made, both SSENSE and you knew it might happen.

 

8.2 SSENSE's contractual and statutory liability for damages caused by negligence shall, irrespective of its legal ground, be limited as follows: 

(i) SSENSE is not responsible for any loss or damage caused by something that could have been avoided by you taking reasonable action. 

(ii) SSENSE is not responsible for any loss you suffer in connection with your trade, business, craft, or profession. SSENSE only supplies products for domestic and private use. If you use the products for any commercial, business, or re-sale purposes we will have no responsibility to you.

 

8.3 The aforesaid limitations of liability shall not apply to any mandatory statutory liability, in particular to liability under product liability legislation, and liability for culpably caused personal injuries. In addition, such limitations of liability shall not apply if and to the extent SSENSE has assumed a specific guarantee.

 

8.4 Nothing in the contract or elsewhere will exclude or limit our liability for death or personal injury caused by our negligence or the negligence of our employees, agents, or subcontractors; for fraud or fraudulent misrepresentation or any breach of your legal rights in relation to consumer protection rights or for any other matters, which it would be illegal for us to exclude. Your statutory rights are not affected.

 

9. Right to change your mind

9.1 You have a legal right to change your mind (subject to certain exceptions as set out below), without providing any reason, within 14 days of the day after you receive your order. 

 

9.2 You may cancel your contract by completing a Return Authorisation via your SSENSE account.  You will pay the costs of the return accordingly. You must return your order by using an established delivery or courier service to the address and we advise retaining proof of postage accordingly. 

 

9.3 A right to change your mind does not exist for purchase contracts for goods that are not suitable for return for reasons of health protection or hygiene and whose seal has been broken after delivery or for any goods made to your specifications or that are clearly personalised to you. Please consult our Return Policy for more information.

 

9.4 In addition to your legal right to change your mind, SSENSE offers a goodwill guarantee which is more generous than your legal rights. You therefore have 30 days from the delivery of the product to change your mind and cancel your contract with SSENSE. Please consult our Return Policy for more information.

 

9.5 In the event that you exercise either of your rights to change your mind, you must send the product(s) back to SSENSE in its original, unused, unaltered, and unwashed condition and with the original packaging within 14 days of notifying us that you wish to cancel by returning the product.  Please consult our Return Policy for more information.

 

9.6 Within 14 days of receiving the returned order, we will ordinarily refund the full purchase price to your original payment method. If you chose to pay additional costs for express delivery, SSENSE will only refund the cost of the standard delivery charge paid. 

 

9.7 Please note SSENSE does not offer direct exchanges. We ask that you return the product(s) for a full refund and place a new order for the preferred product(s) at your earliest convenience. 

 

10. Miscellaneous

10.1 These terms and conditions can be viewed at www.ssense.com. You can download and archive this as a PDF document by clicking here. In order to open the pdf document, you will need a  PDF reader. You can also print or save this document by using the appropriate functions in your web browser (normally Document -> Save As). 

 

10.2 A product's true colour may not exactly match that shown on your device or in our marketing, or its packaging may be slightly different. 

 

10.3 If a court or other authority decides that some of these terms are unlawful, this shall not affect the validity of this contract as a whole and the remaining provisions will continue to apply.

 

10.4 This contract between you and SSENSE is binding. You may not transfer or assign your rights or obligations to another person without SSENSE's express agreement. SSENSE may transfer or assign their rights and obligations under these Terms, or appoint third parties to assist SSENSE in performing their obligations at any time, provided that this does not reduce SSENSE's obligation to you.

 

10.5 A person who is not party to the Contract shall have no right under the Contracts (Rights of Third Parties) Act 1999 to enforce any term of it, which means that only SSENSE and you have rights under it. This does not affect any right or remedy of any person that exists or is available otherwise than under that Act.

 

10.6 These Terms are the entire agreement and understanding between SSENSE and you in respect of its subject matter, and will supersede and replace any prior agreements, understandings, or arrangements whether written or verbal. We each acknowledge that in entering into the contract, neither SSENSE nor you has relied on any representation or promise given by the other or implied from anything said or written other than as specifically set out in the contract or on the Website. If you are uncertain as to your rights under the contract at any time or you want any explanation about them, please contact our Customer Care. 

 

10.7 The processing of your personal data takes place in accordance with the principles set out in the Privacy Policy.

 

 SSENSE+ Terms and Conditions  (“SSENSE + Terms”)

 

 

Last updated: September 4, 2023

 

Membership and Eligibility 

 

The SSENSE+ program (“SSENSE+” or “Program”) is a free program offered by Groupe Atallah Inc. d/b/a SSENSE (“SSENSE”) to its members. By creating an account with SSENSE, you automatically consent to participating in SSENSE+ and accept SSENSE’s Terms and Conditions and Privacy Policy (for Canadian members found online at: https://www.ssense.com/en-ca/terms-conditions and https://www.ssense.com/en-ca/privacy-policy; for USA members found online at: https://www.ssense.com/en-us/terms-conditions and https://www.ssense.com/en-us/privacy-policy; for European members found online at: https://www.ssense.com/en-gb/terms-conditions and  https://www.ssense.com/en-gb/privacy-policy; for Japanese members found online at: https://www.ssense.com/ja-jp/terms-conditions and https://www.ssense.com/ja-jp/privacy-policy and for the rest of the members found online at: https://www.ssense.com/en-ca/terms-conditions and https://www.ssense.com/en-ca/privacy-policy). 

 

As an SSENSE + member, you will have the ability to receive points through eligible purchases during the course of the Program Year (defined below). Based on the number of points accumulated in a given cycle, you will have the ability to unlock different levels of services.  

 

Membership in SSENSE+ is limited only to individuals and to one account per individual. As a member of SSENSE+, you will be eligible to receive points on purchases made on the SSENSE website, the SSENSE App, at SSENSE MONTRÉAL, or on purchases placed over the phone. SSENSE+ services will be unlocked according to the Points (defined below) . To be eligible, you must have reached the age of majority in your jurisdiction or obtained consent from your parents or legal guardians prior to creating an SSENSE account. By using SSENSE+, eligible minors confirm that they have obtained such consent. SSENSE+ may not be used for any business or commercial purpose, and we may refuse to create an account for any reason. Employees of SSENSE, business partners and vendors and individuals employed by our business partners or vendors are not eligible. 

 

You are solely responsible for maintaining the accuracy of your account information and for updating it as required. You may update your personal information on the Website. 

 

PLEASE READ THESE TERMS AND CONDITIONS OF PARTICIPATION IN SSENSE+ CAREFULLY. BY PARTICIPATING IN THIS PROGRAM, YOU  (OR, IF YOU ARE A MINOR, YOUR PARENT OR LEGAL GUARDIAN AGREES) AGREE TO BE BOUND BY THE SSENSE+ TERMS DESCRIBED HEREIN, ALL TERMS INCORPORATED BY REFERENCE AND BY ANY CHANGES OR MODIFICATIONS WE MAY MAKE AS SSENSE+ TERMS WILL VARY FROM TIME TO TIME AT OUR SOLE DISCRETION. 



Points 

 

For your purchase to qualify for SSENSE+ points (“Points”), you need to have created an account with your email address or must be signed in to your SSENSE account at the time of purchase for purchases made on the SSENSE website or the SSENSE App, and you must have your account information on hand for purchases made in-store or over the phone. 

 

Points are received with each eligible purchase (“Eligible Purchase”) made. Your purchase becomes an Eligible Purchase when the contents of your purchase are shipped to an address located in Canada (“Eligible Territory”).

 

Eligible Purchases include regular-priced merchandise or merchandise on markdown. Applicable taxes, shipping and delivery charges, and/or other excluded charges specified by us from time to time are excluded from the computation of Points. Returned and/or canceled orders will not lead you to receive points. Points credited to your Program account will be decreased or reversed, as applicable, if part or all of the purchase is returned or canceled or if the Points are obtained through fraudulent or other activity that violates SSENSE+ Terms. Points are received 35 days following the purchase date. 

 

Points are received in accordance with the following conversion table: 

 

Currency  SSENSE+ Points
$1 CAD 1 Point
$1 USD 1 Point
£1 GBP 1 Point
1 EUR 1 Point
¥1000 JPY  5 Points
$10 AUD 5 Points
$100 HKD 15 Points

 

 

For example, if you spend $1,000 CAD in Canada (taxes and any other charges excluded), you will receive 1,000 Points and you will be automatically eligible for Level 1, if your Eligible Purchases have not been returned or canceled within the 35-day pending period. 

 

Point conversion rates are based on the exchange rate between the currencies displayed by the shipping region and USD. Point conversion rates can be updated at any time at our sole discretion. 

 

Points are accumulated during the Program Year. They will reset at the beginning of each subsequent Program Year and will expire at the beginning of each subsequent Program Year. A member’s Program Year remains fixed over time. Once a Level is unlocked, you will maintain your status until the end of the current Program Year and for the following Program Year. If by the end of the following Program Year, you have not accumulated enough Points to maintain your Level, your Level will be adjusted. We may offer you bonus points promotions from time to time. Separate terms and conditions will apply to each bonus points promotion.

 

The sale, barter, transfer, or assignment of any benefits offered through SSENSE+, other than by us, is expressly prohibited. 

 

In addition, Points will automatically expire if SSENSE revokes or you cancel  your membership. 

If you have questions regarding your Points or if you feel your Points have expired in error, please contact Customer Care for assistance [customercare@ssense.com]. 

 

SSENSE+ Services 

 

General information 

 

Points are accumulated through the Eligible Purchases (defined herein). Your Level of spend on orders shipping to your location during a fixed period of time of 12 months starting 35 days after your first purchase following the launch of SSENSE+ (“Program Year”) determines your tier level (“Level”). 

 

For example, if you made your first SSENSE+ purchase on October 1, 2022, your Program Year will start on November 5, 2022, and end on November 4, 2023.

 

There are four Levels of membership in SSENSE+ associated with its respective services (“SSENSE+ Services”): 

 

  • The first Level is at 1,000 Points (“Level 1”) 
  • The second Level is at 2,000 Points (“Level 2”) 
  • The third Level is at 5,000 Points (“Level 3”), and 
  • The last Level is PS, which is by invitation only (“Personal Shopping” or “PS”).

 

SSENSE+ Services can only be used in Canada, with the exception of Personal Shopping, which is not limited to Canada. These services may vary by Level, as may be decided by SSENSE in its sole discretion from time to time. The type, timing, and availability of any SSENSE+ Services will be determined by SSENSE in its sole discretion. Subject to the foregoing, you may use one or all of the SSENSE+ Services associated with your Level at any time and as often as you want, subject to certain services that are only available during a specific period of time due to their temporary nature, such as SSENSE+ exclusive content, Private Sale and VIP Private Sale, and other promotional offers. You are not required to use your SSENSE+ Services. 

 

SSENSE+ Services and Points received through SSENSE+ have no cash value, are non-transferable, cannot be exchanged, shared, or combined, and you have no property rights in or to SSENSE+ Points and Services. You may not sell or resell any of the SSENSE+ Services and Points that you receive from SSENSE. Points cannot be used as payment. 

 

SSENSE+ Services are for personal use only. SSENSE reserves the right to remove all competitors, collaborators, affiliates, abusers, and commercial users from SSENSE+.

 

SSENSE+ Services cannot apply to past purchases. 

 

SSENSE is not responsible for Points lost due to fraudulent activity by you or any third party.

 

SSENSE may, in its sole discretion, alter, limit, or modify the Level rules, regulations, SSENSE+ Services, eligibility for membership, or any other feature of a particular Level or may terminate a particular Level at any time in its sole discretion, without prior notice except as expressly set out in SSENSE+ Terms or required by applicable law.

 

Level 1 

 

Level 1 is granted to any eligible individual who receives a minimum of 1,000 Points during the Program Year. By reaching Level 1: 

 

  • You will enjoy guaranteed access to the curated Private Sale selection and advanced access to SSENSE Sale.
  • You will gain access to promotional offers that are only available to SSENSE+ members. 
  • You will be the first to know about upcoming product launches and receive updates about your SSENSE+ status.

 

Level 2 

 

Level 2 is granted to any eligible individual who receives a minimum of 2,000 Points during the Program Year. By reaching Level 2, you will be able to access all Level 1-related SSENSE+ Services in addition to the following: 

 

  • You will be able to shop the curated Private Sale selection in advance of Level 1 members. 
  • You will receive priority support from our Customer Care team. 

 

Level 3 

 

Level 3 is granted to any eligible individual who receives a minimum of 5,000 Points during the Program Year. By reaching Level 3, you will be able to access all Level 1- and Level 2-related SSENSE+ Services in addition to the following: 

 

  • You will gain access to the VIP Private Sale, which is specifically curated for top SSENSE+ members and  features additional products and exclusive brand selections.
  • You will receive complimentary priority shipping on all orders with no minimum order value and no shipping surcharges.
  • Your orders will be processed with the highest priority.
  • You will gain access to exclusive SSENSE+ content.

 

PS

 

PS is available by invitation only, irrespective of the number of Points received. However, there will be a minimum of required points to remain in the Program after the first Program Year, which starts either from your SSENSE+ anniversary, a predetermined date, or starting 35 days after your first purchase following your acceptance of the PS invitation. Points will be accumulated with each purchase made, irrespective of the shipping address. PS services can be redeemed on purchases made online (whether on the SSENSE Website or the SSENSE App) or in-store at SSENSE MONTRÉAL. By accepting the invitation to PS: 

 

  • You agree to receive any communication from the PS team and to access the benefits and services relevant to your PS level.
  • You will have access to a dedicated Personal Shopper who guides you through our vast selection of brands, facilitating all aspects of your shopping experience.
  • You will gain insider access to products, limited collections, private events, and more.
  • Personalized services, including the following, will be available to eligible clients: 
    • Exclusive discounts on full-priced merchandise (“Discounts”). The Discounts will apply to the value before taxes on full-priced merchandise. The Discounts are not applicable to products already marked on sale and cannot be used in conjunction with any other applicable rebate, discount offer, coupon, or promotional code. Specific exclusions apply: selected brands, products, and items are excluded from the Discounts. These exclusions from the Discounts are at SSENSE’s sole and absolute discretion (including, but not limited to, products from highly anticipated launches). The Discounts are applicable to up to two items per style during the Program Year, with the exception of lingerie, underwear, socks, and scarves, for which no quantitative restrictions apply. The Discounts are not applicable to previous purchases, taxes, or shipping charges.
    • Complimentary priority shipping, if available in your region. 
    • Free international returns, if available in your region.

 

To redeem PS services, contact your Personal Shopper. To receive updates about PS, your  PS level, and points, subscribe to our newsletter by navigating to My Account and selecting Email Preferences then selecting “Subscribed” in the Newsletter section. You can opt-out anytime by selecting “Unsubscribe” at the bottom of a newsletter or by navigating to My Account and selecting Email Preferences then selecting “Unsubscribed” in the Newsletter section.

 

Loyalty Page 

Your Loyalty Page is your destination for anything related to SSENSE+, including consulting your Points, your Level, and SSENSE+ Services associated therewith. Your Loyalty Page can be accessed by logging in to your SSENSE account. You may use your SSENSE+ Services by logging into your SSENSE account.   

Communications with SSENSE

 

By opting in to the newsletter, you will automatically receive SSENSE+ related emails, including marketing emails and information about SSENSE’s products, your SSENSE account, SSENSE+ Services and Points, partner offers, and more. 

 

You may opt-out of receiving SSENSE marketing emails at any time by following the instructions provided in the email or as otherwise stated in SSENSE’s privacy policy (for Canadian members      found online at: https://www.ssense.com/en-ca/privacy-policy; for USA members found online at https://www.ssense.com/en-us/privacy-policy; for Japanese members found online at: https://www.ssense.com/ja-jp/privacy-policy for European members found online at: https://www.ssense.com/en-gb/privacy-policy; and for the rest of the members found online at: https://www.ssense.com/en-ca/privacy-policy). However, you will continue to receive emails pertaining to your purchases, including order and shipping confirmations and communications from our customer experience team.     

     

Opting Out of SSENSE+

 

You may opt out at any time of SSENSE+ (including PS) by contacting  Customer Care. By doing so, you agree that you will lose your Level, and your Points will expire. You will no longer receive emails regarding your program status.

 

If you change your mind, you can rejoin SSENSE+ by contacting our Customer Care. You will not be reinstated to your previous Level nor be given your expired Points.

 

Changes, Termination, and Exclusion from SSENSE+

 

Except where prohibited by law, we may, in our sole discretion, cancel, modify, restrict, or terminate SSENSE+ Terms and/or any aspect or feature of SSENSE+ at any time without prior notice. YOUR CONTINUED PARTICIPATION IN SSENSE+ FOLLOWING SUCH CHANGES CONSTITUTES YOUR ACCEPTANCE OF THE CHANGES.

 

Any suspected abuse of SSENSE+, manipulation or gaming of SSENSE+ or SSENSE+ Terms, failure to follow any terms, illegal activity, fraud, misrepresentation, or other conduct inconsistent with SSENSE+ Terms and/or detrimental to us or our interests, including without limitation, any suspected illegal, fraudulent or other unauthorized use of any Points and/or SSENSE+ Services, may result in the revocation of your participation to SSENSE+ or deduction of your Points and may make you ineligible for further participation in the Program. 

 

If your membership is revoked, any Points in your account will automatically expire, and your access to SSENSE+ and Level and SSENSE+ Services may automatically terminate. If we suspect illegal activity, fraud, misrepresentation, abuse, or violation of SSENSE+ Terms, we also have the right to take appropriate legal action at our sole discretion.

 

Disclaimer of Warranties; Limitation of Liability

 

THE LAWS OF CERTAIN JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LEGAL WARRANTIES, LIABILITY OR CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE BELOW EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY.

 

NEITHER SSENSE NOR OUR PARENTS, SUBSIDIARIES, AFFILIATES, PARTNERS, OR LICENSORS MAKE ANY REPRESENTATIONS, WARRANTIES, OR CONDITIONS OF ANY KIND WHATSOEVER, EXPRESS OR IMPLIED, IN CONNECTION WITH THE SSENSE+TERMS OR THE PROGRAM OR ANY OF THE SSENSE+ SERVICES ASSOCIATED WITH THE PROGRAM, INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT OR FITNESS FOR A PARTICULAR PURPOSE, EXCEPT TO THE EXTENT SUCH REPRESENTATIONS AND WARRANTIES ARE NOT LEGALLY EXCLUDABLE.

 

YOU AGREE THAT, TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, NEITHER SSENSE NOR OUR PARENTS, SUBSIDIARIES, AFFILIATES, PARTNERS, OR LICENSORS WILL BE RESPONSIBLE OR LIABLE (WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE) OR OTHERWISE) UNDER ANY CIRCUMSTANCES FOR ANY (a) INTERRUPTION OF BUSINESS; (b) ACCESS DELAYS OR ACCESS INTERRUPTIONS TO THE PROGRAM; (c) DATA NON-DELIVERY, LOSS, THEFT, MISDELIVERY, CORRUPTION, DESTRUCTION OR OTHER MODIFICATION; (d) LOSS OR DAMAGES OF ANY SORT INCURRED AS A RESULT OF DEALINGS WITH OR THE PRESENCE OF THIRD PARTY LINKS ON THE SSENSE WEBSITE OR USE OF ANY REWARD OR BENEFIT OF THE PROGRAM; (e) COMPUTER VIRUSES, SYSTEM FAILURES OR MALFUNCTIONS WHICH MAY OCCUR IN CONNECTION WITH YOUR USE OF THE SSENSE WEBSITE, INCLUDING DURING HYPERLINK TO OR FROM THIRD PARTY WEBSITES; (f) ANY INACCURACIES OR OMISSIONS IN PROGRAM CONTENT; OR (g) EVENTS BEYOND OUR REASONABLE CONTROL. WE MAKE NO REPRESENTATIONS, WARRANTIES, OR CONDITIONS THAT DEFECTS OR ERRORS WILL BE CORRECTED.

 

FURTHER, TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, NEITHER SSENSE NOR OUR PARENTS, SUBSIDIARIES, AFFILIATES, PARTNERS, OR LICENSORS WILL BE LIABLE FOR ANY INDIRECT, SPECIAL, PUNITIVE, INCIDENTAL, OR CONSEQUENTIAL DAMAGES OF ANY KIND (INCLUDING LOST PROFITS) RELATED TO THE PROGRAM OR  YOUR PARTICIPATION THEREIN, REGARDLESS OF THE FORM OF ACTION WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE) OR OTHERWISE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES AND IN NO EVENT SHALL OUR MAXIMUM AGGREGATE LIABILITY EXCEED ONE HUNDRED CANADIAN DOLLARS ($100.00). IF YOU HAVE A DISPUTE WITH US OR ARE DISSATISFIED WITH THE PROGRAM, TERMINATION OF YOUR MEMBERSHIP IN THE PROGRAM IS YOUR SOLE REMEDY. WE HAVE NO OTHER OBLIGATION, LIABILITY, OR RESPONSIBILITY TO YOU.

 

Indemnification

 

You agree to defend, indemnify and hold us, our parents, subsidiaries, affiliates, partners, licensors, officers, directors, employees, and agents harmless for any loss, damages, or costs, including reasonable attorneys' fees, resulting from any third-party claim, action, or demand resulting from your participation in SSENSE+ or your breach of any of SSENSE+ Terms.

 

Severability 

 

To the extent permitted by law, where a specific clause of SSENSE+ Terms is declared null, that clause shall be deemed unwritten. However, to the extent permitted by law, this does not invalidate the successful registration of a user, the entire Terms, or any other SSENSE terms and conditions you accepted. 

IP

You agree that all material, including without limitation information, design, data, software, text, graphics, images, photographs, videos, clips, logos, icons, Trademarks, and other content (collectively, “Content”), contained in or delivered via the Program or otherwise made available by SSENSE in connection with SSENSE+ is protected by copyrights, trademarks, service marks, trade secrets, or other intellectual property and other proprietary rights and laws.  SSENSE may own the Site Content, or portions of the Site Content may be made available to SSENSE through arrangements with third parties.

 

Unless otherwise indicated, you may view, electronically copy and  print in hard copy portions of the Program materials for the sole purpose of accessing SSENSE+ for personal use. You may not reproduce, license, rent, modify, copy, transmit, publicly display, print, cache, store, link to, frame, or distribute content retrieved from these services for any purpose prohibited by SSENSE+ Terms, or for any commercial purpose whatsoever, without the prior written permission of SSENSE or the copyright holder identified in the relevant copyright notice.  Any rights not expressly granted herein are reserved.

 

Governing Law and Disputes

 

To the extent permitted by law, SSENSE+ Terms shall be governed by the laws of Quebec, and the tribunals and courts of Montreal, Quebec, will have exclusive jurisdiction in case of Dispute. The original English version of SSENSE+Terms has been translated into other languages. Where permitted by law, the translated version is a courtesy, and no rights can be derived from the translated version. In the event of a dispute about the contents or interpretation of SSENSE+ Terms or inconsistency or discrepancy between the English version and any other language version of SSENSE+ Terms, the English language version shall apply, prevail and be conclusive to the extent permitted by law.

Privacy

The personal information collected from you in connection with SSENSE+, including but not limited to purchases made in connection with the Program, will be used and disclosed by us in accordance with our Privacy Policy (for Canadian members found online at:https://www.ssense.com/en-ca/privacy-policy; for USA members found online at:https://www.ssense.com/en-us/privacy-policy; for European members found online at:https://www.ssense.com/en-gb/privacy-policy; for Japanese members found online at: https://www.ssense.com/ja-jp/privacy-policy and for the rest of the members found online at: https://www.ssense.com/en-ca/privacy-policy).

California Notice of Financial Incentive

Because SSENSE+ involves the collection of personal information, they might be interpreted as a “financial incentive” program under California law. The value of your personal information to us is related to the value of the free or discounted products or services, or other benefits that you obtain or that are provided as part of the applicable Program, less the expense related to offering those products, services, and benefits to Program participants.

You may withdraw from participating in SSENSE+ at any time by contacting our Customer Care.

Contact Us

For information about the Program, contact Customer Care. We are not responsible for requests or correspondence lost or delayed in the mail or over the Internet.

 

 

 

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