Refunds
Once the returned merchandise has been quality checked and approved, 叁视 SSENSE will issue a refund to the original method of payment and a confirmation e-mail will be sent to you. Please note that it can take up to 5 business days to process the refund. It may take your financial institution additional time to process the transaction and update your bank statement.
Please note: shipping fees will not be refunded.
Warranty
All electronic, sports gear, and decor items purchased through the website are subject only to the applicable warranties of their respective manufacturers if applicable. Please consult the user manual or contact the manufacturer for any relevant warranty information.
If you are not satisfied with your purchase, you can request a return within 30 days of the delivery date. The item must be in its original packaging, unused, and in unaltered condition.
Frequent Returns
We offer a lenient return policy to provide customers with an easy and convenient shopping experience. If you are experiencing sizing issues or consistently finding merchandise to be unsatisfactory, please contact our Customer Care team.
Frequent returns made from the same account will automatically be flagged in our system. If we notice that our return policy is being abused, we may take action in the form of blocking an account and/or cancelling future orders.
叁视 SSENSE reserves the right to reject returns which do not comply with the return policy. Returns that do not respect the policy may be sent back to the original shipping address.