CN Localized Client Facing FAQs

CN Localized PS

• Program Information
• FAQ

CN Localized Personal Shopping and Live Shopping

• SSENSE Personal Shopping

CN Localized Payment Information

• Pricing and Currency
• Payment Method
• Charging Your Card
• Personal Information

CN Localized Product Information

• Product Authenticity
• Sizing
• Garment Care

CN Localized Your Order

• Placing an Order
• Order Confirmation
• Order Processing
• Modifying or Cancelling Your Order
• Checking Your Order Status

CN Localized Managing Your Account

• Creating an Account
• Forgot Your Password
• Account-related Inquiries & Data Protection

CN Localized Price Protection Policy and Promotions

• Price Protection Policy & Promotions

CN Localized Terms & Conditions

• Terms & Conditions

CN Localized Privacy Policy

• Privacy Policy

CN Localized Shipping & Handling

• Shipping Information
• Duties & Taxes
• Shipping Costs & Delivery Times

CN Localized Return Policy

• The Return Policy
• Returns
• Exchange
• Refunds